# AssistGPT **URL:** https://community.egain.com/c/assistgpt/75.md [Latest](https://community.egain.com/latest.md) · [Categories](https://community.egain.com/categories.md) · [Tags](https://community.egain.com/tags.md) --- ## [About the AssistGPT category](https://community.egain.com/t/about-the-assistgpt-category/1458)
**Author:** [@AGopal](https://community.egain.com/u/AGopal)\ **Replies:** 0
Connect with experts and other users in the community who are already using eGain AssistGPT. Got questions? Ask away! --- ## [AssistGPT summary answers](https://community.egain.com/t/assistgpt-summary-answers/1996)
**Author:** [@maheshd](https://community.egain.com/u/maheshd)\ **Replies:** 3\ **Last updated:** [October 1, 2025, 11:31am UTC](https://community.egain.com/t/assistgpt-summary-answers/1996 "2025-10-01T11:31:22Z")
Is the AssistGPT summary answers are supported only in English not in others e.g. dutch, french etc? --- ## [Is there a video that shows what AssistGPT does for Agents?](https://community.egain.com/t/is-there-a-video-that-shows-what-assistgpt-does-for-agents/1620)
**Author:** [@JWise](https://community.egain.com/u/JWise)\ **Replies:** 0\ **Last updated:** [October 23, 2024, 11:56pm UTC](https://community.egain.com/t/is-there-a-video-that-shows-what-assistgpt-does-for-agents/1620 "2024-10-23T23:56:15Z")
There is indeed! To get an idea of how AssistGPT helps an agent through their day checkout eGain AssistGPT for Agents! --- ## [Is there a video that shows what AssistGPT does for a Knowledge Author?](https://community.egain.com/t/is-there-a-video-that-shows-what-assistgpt-does-for-a-knowledge-author/1619)
**Author:** [@JWise](https://community.egain.com/u/JWise)\ **Replies:** 0\ **Last updated:** [October 23, 2024, 11:40pm UTC](https://community.egain.com/t/is-there-a-video-that-shows-what-assistgpt-does-for-a-knowledge-author/1619 "2024-10-23T23:40:36Z")
Yes! We have a number of user experience videos that show what our tools look like when using them for daily work. Check out eGain AssistGPT for Knowledge Authors to see more! --- ## [Do you have any courses for Generative AI and AssistGPT on eGain University?](https://community.egain.com/t/do-you-have-any-courses-for-generative-ai-and-assistgpt-on-egain-university/1612)
**Author:** [@JWise](https://community.egain.com/u/JWise)\ **Replies:** 0\ **Last updated:** [October 17, 2024, 11:24pm UTC](https://community.egain.com/t/do-you-have-any-courses-for-generative-ai-and-assistgpt-on-egain-university/1612 "2024-10-17T23:24:21Z")
We have courses that discuss the benefits and uses of Generative AI in the Knowledge Academy, with additional courses on how to use it within the eGain AI Console and how to manage newly created AI prompts. Visit eGain U… --- ## [AI Prompts | Did you know?](https://community.egain.com/t/ai-prompts-did-you-know/1601)
**Author:** [@AFeist](https://community.egain.com/u/AFeist)\ **Replies:** 0\ **Last updated:** [October 16, 2024, 6:07pm UTC](https://community.egain.com/t/ai-prompts-did-you-know/1601 "2024-10-16T18:07:42Z")
If you just recently got your eGain solution and are dabbling in the AI Console, you may be wondering about what AI Prompts are and what they do. Simply put, prompts are pre-defined instructions that can be versioned, m… --- ## [AssistGPT enable disable for an individual author](https://community.egain.com/t/assistgpt-enable-disable-for-an-individual-author/1523)
**Author:** [@sdatar](https://community.egain.com/u/sdatar)\ **Replies:** 4\ **Last updated:** [July 25, 2024, 9:16pm UTC](https://community.egain.com/t/assistgpt-enable-disable-for-an-individual-author/1523 "2024-07-25T21:16:51Z")
Can I turn off assistGPT feature for an individual author? As a system admin, I do not want to see the assistGPT icon unless we approve use of it for authors. --- ## [Assist GPT Prompt Attributes List](https://community.egain.com/t/assist-gpt-prompt-attributes-list/1541)
**Author:** [@kate.peat](https://community.egain.com/u/kate.peat)\ **Replies:** 2\ **Last updated:** [July 25, 2024, 7:46pm UTC](https://community.egain.com/t/assist-gpt-prompt-attributes-list/1541 "2024-07-25T19:46:22Z")
Hi All, Does anyone have a list of the Assist GPT prompt attributes? I’m trying to identify how I ask it to read from my knowledge content and or a specific folder in the knowledge base content? Thanks Kate --- ## [What is the source of data used for generating article?](https://community.egain.com/t/what-is-the-source-of-data-used-for-generating-article/1499)
**Author:** [@rmore](https://community.egain.com/u/rmore)\ **Replies:** 1\ **Last updated:** [June 20, 2024, 1:14pm UTC](https://community.egain.com/t/what-is-the-source-of-data-used-for-generating-article/1499 "2024-06-20T13:14:58Z")
When we use the prompt (Assist GPT) to write the article. What data source does it uses to generate the content? is it generating based on what content is available in customer’s knowledge base or it take outside knowled… --- ## [Different Prompt Templates](https://community.egain.com/t/different-prompt-templates/1475)
**Author:** [@DGrissom](https://community.egain.com/u/DGrissom)\ **Replies:** 1\ **Last updated:** [May 17, 2024, 11:28pm UTC](https://community.egain.com/t/different-prompt-templates/1475 "2024-05-17T23:28:43Z")
Is it possible for different departments and/or languages to have different prompt templates? For example can I have a prompt template for English and have a different one (or possible translation) for French? --- ## [Share Your Ideas for New AssistGPT Use Cases](https://community.egain.com/t/share-your-ideas-for-new-assistgpt-use-cases/1480)
**Author:** [@cespana](https://community.egain.com/u/cespana)\ **Replies:** 2\ **Last updated:** [June 10, 2024, 10:57pm UTC](https://community.egain.com/t/share-your-ideas-for-new-assistgpt-use-cases/1480 "2024-06-10T22:57:37Z")
Hi Everyone! We’d like to get some feedback from the community on any new use-cases that AssistGPT can be useful in your workflow. What are the most useful and impactful use cases for AssistGPT that you’d love to see? E… --- ## [Best Prompt Practices](https://community.egain.com/t/best-prompt-practices/1474)
**Author:** [@OMuqattash](https://community.egain.com/u/OMuqattash)\ **Replies:** 2\ **Last updated:** [May 23, 2024, 7:09pm UTC](https://community.egain.com/t/best-prompt-practices/1474 "2024-05-23T19:09:29Z")
For AssistGPT, what are the best prompt practices learned so far? With customers turning on AssistGPT for the trial, it would be important to be aware of best practices so that we can better guide customers to a successf… --- ## [AssistGPT Prompt Template Options](https://community.egain.com/t/assistgpt-prompt-template-options/1477)
**Author:** [@JKinderman](https://community.egain.com/u/JKinderman)\ **Replies:** 1\ **Last updated:** [May 17, 2024, 11:44pm UTC](https://community.egain.com/t/assistgpt-prompt-template-options/1477 "2024-05-17T23:44:41Z")
What does ‘Use For’, ‘Display At’ and ’ Applies to’ mean in the prompt template and what are the possible options? Can you select multiple options for each field? --- ## [Assist GPT Features/Functions](https://community.egain.com/t/assist-gpt-features-functions/1460)
**Author:** [@JBuenaVista](https://community.egain.com/u/JBuenaVista)\ **Replies:** 1\ **Last updated:** [May 17, 2024, 1:30pm UTC](https://community.egain.com/t/assist-gpt-features-functions/1460 "2024-05-17T13:30:59Z")
Looking to understand what is the criteria for when certain Assist GPT features can be ran without receiving an error that an article or content is too long. What is the process to only run an Assist GPT function on a s… --- ## [Turn On AssistGPT Today!](https://community.egain.com/t/turn-on-assistgpt-today/1459)
**Author:** [@AGopal](https://community.egain.com/u/AGopal)\ **Replies:** 0\ **Last updated:** [May 8, 2024, 10:02pm UTC](https://community.egain.com/t/turn-on-assistgpt-today/1459 "2024-05-08T22:02:33Z")
We are very excited to bring to you eGain AssistGPT™, your Generative AI Assistant for knowledge management, content authoring, and contact center agent tasks. You can use it in your eGain platform right now. And it is …