# About the Analytics Hub category

**URL:** <https://community.egain.com/t/about-the-analytics-hub-category/35>\
**Category:** Analytics Hub\
**Created:** [May 26, 2021, 4:56pm UTC](https://community.egain.com/t/about-the-analytics-hub-category/35 "2021-05-26T16:56:20Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Shalini](https://sea1.discourse-cdn.com/flex019/user_avatar/community.egain.com/shalini/32/7_2.png) [@Shalini](https://community.egain.com/u/Shalini)\
**Post date:** [May 26, 2021, 4:56pm UTC](https://community.egain.com/t/about-the-analytics-hub-category/35/1 "2021-05-26T16:56:20Z")

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Clear your doubts about eGain Analytics.

The Analytics Hub includes capabilities for

- Customer journey analytics

- Channel analytics

- Knowledge analytics

- Contact center operational analytics