# Default to Unavailable for Email when logging in **URL:** \ **Category:** Conversation Hub\ **Created:** [July 10, 2024, 6:41pm UTC](https://community.egain.com/t/default-to-unavailable-for-email-when-logging-in/1528 "2024-07-10T18:41:30Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![MarkHerman](https://sea1.discourse-cdn.com/flex019/user_avatar/community.egain.com/markherman/32/392_2.png) [@MarkHerman](https://community.egain.com/u/MarkHerman)\ **Post date:** [July 10, 2024, 6:41pm UTC](https://community.egain.com/t/default-to-unavailable-for-email-when-logging-in/1528/1 "2024-07-10T18:41:30Z")
I am working with a customer who would like the users to be Unavailable for Email when they log in. Is there a way to set this in R21? I was looking around all the settings, and I didn’t see one that starts the user as Unavailable for Email. Thanks! ---
**Author:** ![Varun](https://avatars.discourse-cdn.com/v4/letter/v/e9bcb4/32.png) [@Varun](https://community.egain.com/u/Varun)\ **Post date:** [July 10, 2024, 10:35pm UTC](https://community.egain.com/t/default-to-unavailable-for-email-when-logging-in/1528/2 "2024-07-10T22:35:58Z")
Hi Mark, below is the response from product expert. There is no current ability to set default status/availability settings for email, if needed we can probably add it as a feature request. An admin can set none as a push method for that queue: ![image](https://us1.discourse-cdn.com/flex019/uploads/egain/original/1X/287ec66ab116fd45db0818708f2e0fdb625164d5.png) And receive no email if they want to manually Pull emails though. ---
**Author:** ![MarkHerman](https://sea1.discourse-cdn.com/flex019/user_avatar/community.egain.com/markherman/32/392_2.png) [@MarkHerman](https://community.egain.com/u/MarkHerman)\ **Post date:** [July 11, 2024, 1:59pm UTC](https://community.egain.com/t/default-to-unavailable-for-email-when-logging-in/1528/3 "2024-07-11T13:59:57Z")
Yes. Please add it as a feature request. Thank you.