# eGain compatible to JAWS “a screen reading tool for the blind

**URL:** <https://community.egain.com/t/egain-compatible-to-jaws-a-screen-reading-tool-for-the-blind/1506>\
**Category:** Conversation Hub\
**Created:** [June 21, 2024, 1:57pm UTC](https://community.egain.com/t/egain-compatible-to-jaws-a-screen-reading-tool-for-the-blind/1506 "2024-06-21T13:57:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jkothari](https://avatars.discourse-cdn.com/v4/letter/j/f0a364/32.png) [@jkothari](https://community.egain.com/u/jkothari)\
**Post date:** [June 21, 2024, 1:57pm UTC](https://community.egain.com/t/egain-compatible-to-jaws-a-screen-reading-tool-for-the-blind/1506/1 "2024-06-21T13:57:56Z")

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One of our customer is on version 21.16.4 and they would want to know if our products are compatible to JAWS a screen reading tool for the blind.

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**Author:** ![Varun](https://avatars.discourse-cdn.com/v4/letter/v/e9bcb4/32.png) [@Varun](https://community.egain.com/u/Varun)\
**Post date:** [June 26, 2024, 5:50pm UTC](https://community.egain.com/t/egain-compatible-to-jaws-a-screen-reading-tool-for-the-blind/1506/2 "2024-06-26T17:50:51Z")

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Hi Juhi, yes, our product is compatible to JAWS screen reading tool. Please find below Accessibility details.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/egain/original/1X/3b9792765ca8e6a85e74c5f6f792c383fd57d25f.png)

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**Author:** ![jkothari](https://avatars.discourse-cdn.com/v4/letter/j/f0a364/32.png) [@jkothari](https://community.egain.com/u/jkothari)\
**Post date:** [June 27, 2024, 4:55pm UTC](https://community.egain.com/t/egain-compatible-to-jaws-a-screen-reading-tool-for-the-blind/1506/3 "2024-06-27T16:55:29Z")

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Thank you Varun. Customer has some follow-up questions. Please see below:

1. Will they need additional licenses?
2. Will it be cost-effective?
3. Do they need to be on any specific version?

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**Author:** ![Varun](https://avatars.discourse-cdn.com/v4/letter/v/e9bcb4/32.png) [@Varun](https://community.egain.com/u/Varun)\
**Post date:** [June 27, 2024, 6:06pm UTC](https://community.egain.com/t/egain-compatible-to-jaws-a-screen-reading-tool-for-the-blind/1506/4 "2024-06-27T18:06:23Z")

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Hi Juhi, please see below response from expert:

1. If they need JAWS they will need to purchase licenses to use the software: [Software for Business – Freedom Scientific eStore](https://store.freedomscientific.com/collections/software-for-business)
2. This is a business specific question since it depends on their needs and budget.
3. eGain has tested (JAWS v 2023.2303.144) so I recommend going with that version