# How long does approval usually take for the Knowledge Author final project?

**URL:** <https://community.egain.com/t/how-long-does-approval-usually-take-for-the-knowledge-author-final-project/1997>\
**Category:** Announcements\
**Tags:** egain-university\
**Created:** [September 29, 2025, 7:06pm UTC](https://community.egain.com/t/how-long-does-approval-usually-take-for-the-knowledge-author-final-project/1997 "2025-09-29T19:06:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Rearthman](https://avatars.discourse-cdn.com/v4/letter/r/977dab/32.png) [@Rearthman](https://community.egain.com/u/Rearthman)\
**Post date:** [September 29, 2025, 7:06pm UTC](https://community.egain.com/t/how-long-does-approval-usually-take-for-the-knowledge-author-final-project/1997/1 "2025-09-29T19:06:43Z")

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I submitted my final project two weeks ago for the Knowledge Author Certification course in eGain University. Does anyone know how long approval usually takes? I’m eager to get started on the next course!

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**Author:** ![Vicky](https://avatars.discourse-cdn.com/v4/letter/v/b19c9b/32.png) [@Vicky](https://community.egain.com/u/Vicky)\
**Post date:** [October 1, 2025, 11:23am UTC](https://community.egain.com/t/how-long-does-approval-usually-take-for-the-knowledge-author-final-project/1997/2 "2025-10-01T11:23:44Z")

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Hi Rearthman!

Welcome to eGain Community. When I submitted my exams for the first time I did not receive the scores so I emailed [Training@egain.com](mailto:Training@egain.com) and they responded back.

That is my piece of advice!

Good luck and once again welcome!