About the Platform + Developer category

[Shalini]

Ask your integrations, APIs, SDKs, Integration Patterns, and other related questions here. Also about Salesforce, MS Dynamics CRM, Amazon Connect, or another.

[Vicky]

Hi Team!

Can we see the Voice report for Amazon within eGain analytics? As far as I can see the Analytics Console, we can:

Do you know if some of your customer already use Amazon Connect and get the reports with no issues?

Thank you so much in advance.