Default to Unavailable for Email when logging in

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1

I am working with a customer who would like the users to be Unavailable for Email when they log in. Is there a way to set this in R21? I was looking around all the settings, and I didn’t see one that starts the user as Unavailable for Email.

Thanks!

2

Hi Mark, below is the response from product expert.

There is no current ability to set default status/availability settings for email, if needed we can probably add it as a feature request. An admin can set none as a push method for that queue:

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And receive no email if they want to manually Pull emails though.

3

Yes. Please add it as a feature request. Thank you.