Does Egain support SQL Server 2017

Our client want’s to know if eGain Supports SQL Server 2017. They are looking at the possibility of moving eGain DB to SQL Server 2017 environment.

Hi Ose, which version do they have currently?

SQL SERVER 2016 is what they currently have.

Sorry, I wasn’t clear with my question, Ose! I meant to ask which eGain version are they on.

Hi Shalini,

They are on eGain v17.0.6

Ose, V17 is certified on SQL 2019. We moved from 2016 to 2019.