Yes, we have an array of Knowledge training material available on our learning platform, eGain University. The material ranges from high-level overviews on how to prepare, organize, and distribute knowledge to in-depth, step-by-step courses that go through how to author your material in the eGain Knowledge Console.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Generative AI Courses on eGain U | Did You Know? | 0 | 26 | September 17, 2024 | |
| How do I sign up for the Knowledge Academy? | 0 | 13 | October 17, 2024 | |
| Do you have any courses for Generative AI and AssistGPT on eGain University? | 0 | 13 | October 17, 2024 | |
| Do I need to have access to an eGain system to be able to complete Knowledge Academy? | 0 | 15 | October 17, 2024 | |
| How is egain Knowledge Hub different from Pega Knowledge and ServiceNow Knowledge module? | 1 | 108 | March 4, 2024 |