|
About the Knowledge Hub category
|
|
0
|
133
|
May 26, 2021
|
|
Accessing Portal A from Portal B
|
|
1
|
8
|
July 30, 2025
|
|
How to add date creation articles to the KB in real life?
|
|
0
|
23
|
July 2, 2025
|
|
Guided Help Images
|
|
2
|
55
|
May 15, 2025
|
|
Knowledge folders name sorting algorithm
|
|
2
|
77
|
April 10, 2025
|
|
Can you Tag Articles so that they are NOT shown as Suggestions for Email Responses?
|
|
3
|
44
|
April 10, 2025
|
|
Flexibility in arranging topics
|
|
3
|
139
|
April 8, 2025
|
|
Global Notes Update?
|
|
3
|
76
|
April 3, 2025
|
|
How do I delete duplicate articles?
|
|
1
|
58
|
February 5, 2025
|
|
Is it possible to add a dynamic image into an article?
|
|
1
|
97
|
January 17, 2025
|
|
How do I make Search recognize phone numbers with or without the "-"?
|
|
0
|
54
|
December 31, 2024
|
|
How do we make search recognize phone numbers with or without "-"?
|
|
0
|
53
|
December 31, 2024
|
|
Is it possible to dynamically link to topic?
|
|
3
|
199
|
November 26, 2024
|
|
Are You Pasting Content from Word Docs into Your Articles? 🤔 Here’s How to Do It Right!
|
|
0
|
108
|
November 6, 2024
|
|
How can a Knowledge Manager enable AI search features for a specific portal?
|
|
0
|
46
|
October 23, 2024
|
|
Article Version Limit
|
|
2
|
61
|
October 23, 2024
|
|
Do Archived Articles Ever Get Deleted?
|
|
0
|
36
|
October 23, 2024
|
|
Is there a limit to how many bookmarks a user can have in the knowledge console?
|
|
0
|
48
|
October 23, 2024
|
|
Is there any knowledge training that I can take online?
|
|
0
|
52
|
October 17, 2024
|
|
Do I need to have access to an eGain system to be able to complete Knowledge Academy?
|
|
0
|
39
|
October 17, 2024
|
|
Generative AI Courses on eGain U | Did You Know?
|
|
0
|
60
|
September 17, 2024
|
|
Is there a list that shows which portals each user can access?
|
|
0
|
71
|
September 17, 2024
|
|
Working of default portal for preview setting
|
|
1
|
73
|
August 22, 2024
|
|
History of Resolved Suggestions
|
|
1
|
115
|
July 24, 2024
|
|
Reuse custom template
|
|
3
|
112
|
July 23, 2024
|
|
Ways to Revert a Case Base in KB?
|
|
1
|
95
|
July 1, 2024
|
|
Guidance Articles not Appearing in Portal
|
|
1
|
120
|
June 21, 2024
|
|
Sorting the My Work Page
|
|
0
|
129
|
June 20, 2024
|
|
Write Once Publish Everywhere
|
|
0
|
144
|
June 17, 2024
|
|
Best Practice for Migrating Content to Knowledge Console
|
|
0
|
122
|
May 21, 2024
|