About the Knowledge Hub category
|
|
0
|
112
|
May 26, 2021
|
Bulk emails
|
|
0
|
8
|
February 7, 2025
|
How do I delete duplicate articles?
|
|
1
|
15
|
February 5, 2025
|
Is it possible to add a dynamic image into an article?
|
|
1
|
36
|
January 17, 2025
|
How do I make Search recognize phone numbers with or without the "-"?
|
|
0
|
25
|
December 31, 2024
|
How do we make search recognize phone numbers with or without "-"?
|
|
0
|
21
|
December 31, 2024
|
Is it possible to dynamically link to topic?
|
|
3
|
145
|
November 26, 2024
|
Are You Pasting Content from Word Docs into Your Articles? 🤔 Here’s How to Do It Right!
|
|
0
|
55
|
November 6, 2024
|
How can a Knowledge Manager enable AI search features for a specific portal?
|
|
0
|
24
|
October 23, 2024
|
Article Version Limit
|
|
2
|
35
|
October 23, 2024
|
Do Archived Articles Ever Get Deleted?
|
|
0
|
18
|
October 23, 2024
|
Is there a limit to how many bookmarks a user can have in the knowledge console?
|
|
0
|
25
|
October 23, 2024
|
Is there any knowledge training that I can take online?
|
|
0
|
30
|
October 17, 2024
|
Do I need to have access to an eGain system to be able to complete Knowledge Academy?
|
|
0
|
21
|
October 17, 2024
|
Generative AI Courses on eGain U | Did You Know?
|
|
0
|
29
|
September 17, 2024
|
Is there a list that shows which portals each user can access?
|
|
0
|
43
|
September 17, 2024
|
Working of default portal for preview setting
|
|
1
|
51
|
August 22, 2024
|
History of Resolved Suggestions
|
|
1
|
88
|
July 24, 2024
|
Reuse custom template
|
|
3
|
89
|
July 23, 2024
|
Flexibility in arranging topics
|
|
1
|
84
|
July 3, 2024
|
Ways to Revert a Case Base in KB?
|
|
1
|
75
|
July 1, 2024
|
Guidance Articles not Appearing in Portal
|
|
1
|
92
|
June 21, 2024
|
Sorting the My Work Page
|
|
0
|
104
|
June 20, 2024
|
Write Once Publish Everywhere
|
|
0
|
103
|
June 17, 2024
|
Best Practice for Migrating Content to Knowledge Console
|
|
0
|
86
|
May 21, 2024
|
Embedding Images
|
|
0
|
102
|
May 8, 2024
|
Using AI to Author New Content
|
|
0
|
87
|
May 6, 2024
|
Offline / mobile version of Knowledge Hub
|
|
3
|
117
|
April 12, 2024
|
How is egain Knowledge Hub different from Pega Knowledge and ServiceNow Knowledge module?
|
|
1
|
113
|
March 4, 2024
|
Guided help - is there an easy way within eGain to create an advanced/novice version of a case base?
|
|
1
|
105
|
March 4, 2024
|