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About the Knowledge Hub category
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0
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125
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May 26, 2021
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Guided Help Images
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2
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14
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May 15, 2025
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Knowledge folders name sorting algorithm
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2
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60
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April 10, 2025
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Can you Tag Articles so that they are NOT shown as Suggestions for Email Responses?
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3
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37
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April 10, 2025
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Flexibility in arranging topics
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3
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115
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April 8, 2025
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Global Notes Update?
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3
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66
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April 3, 2025
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How do I delete duplicate articles?
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1
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46
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February 5, 2025
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Is it possible to add a dynamic image into an article?
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1
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77
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January 17, 2025
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How do I make Search recognize phone numbers with or without the "-"?
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0
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48
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December 31, 2024
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How do we make search recognize phone numbers with or without "-"?
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0
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45
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December 31, 2024
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Is it possible to dynamically link to topic?
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3
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183
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November 26, 2024
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Are You Pasting Content from Word Docs into Your Articles? 🤔 Here’s How to Do It Right!
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0
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91
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November 6, 2024
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How can a Knowledge Manager enable AI search features for a specific portal?
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0
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38
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October 23, 2024
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Article Version Limit
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2
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51
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October 23, 2024
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Do Archived Articles Ever Get Deleted?
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0
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31
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October 23, 2024
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Is there a limit to how many bookmarks a user can have in the knowledge console?
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0
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45
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October 23, 2024
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Is there any knowledge training that I can take online?
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0
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48
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October 17, 2024
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Do I need to have access to an eGain system to be able to complete Knowledge Academy?
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0
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38
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October 17, 2024
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Generative AI Courses on eGain U | Did You Know?
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0
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47
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September 17, 2024
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Is there a list that shows which portals each user can access?
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0
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64
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September 17, 2024
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Working of default portal for preview setting
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1
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66
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August 22, 2024
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History of Resolved Suggestions
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1
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109
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July 24, 2024
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Reuse custom template
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3
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107
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July 23, 2024
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Ways to Revert a Case Base in KB?
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1
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89
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July 1, 2024
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Guidance Articles not Appearing in Portal
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1
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111
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June 21, 2024
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Sorting the My Work Page
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0
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125
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June 20, 2024
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Write Once Publish Everywhere
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0
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137
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June 17, 2024
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Best Practice for Migrating Content to Knowledge Console
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0
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110
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May 21, 2024
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Embedding Images
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0
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120
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May 8, 2024
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Using AI to Author New Content
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0
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119
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May 6, 2024
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