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About the Knowledge Hub category
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0
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171
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May 26, 2021
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Advanced Search/Authoring Console - Adding Searchable Attributes from Properties Pane
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2
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273
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May 20, 2026
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Question about accordions in a theme
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1
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415
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February 6, 2026
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Apply custom theme to portal
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4
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473
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December 14, 2025
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How to export a case base for approval for eGain University training?
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4
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501
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November 21, 2025
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Federated Search
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1
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558
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July 25, 2023
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How to set up screen names in the advisor Desktop for email replies?
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1
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402
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August 20, 2025
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Accessing Portal A from Portal B
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1
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96
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July 30, 2025
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How to add date creation articles to the KB in real life?
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0
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57
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July 2, 2025
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Guided Help Images
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2
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138
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May 15, 2025
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Knowledge folders name sorting algorithm
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2
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126
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April 10, 2025
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Can you Tag Articles so that they are NOT shown as Suggestions for Email Responses?
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3
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108
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April 10, 2025
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Flexibility in arranging topics
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3
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216
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April 8, 2025
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Global Notes Update?
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3
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133
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April 3, 2025
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How do I delete duplicate articles?
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1
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113
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February 5, 2025
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Is it possible to add a dynamic image into an article?
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1
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197
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January 17, 2025
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How do I make Search recognize phone numbers with or without the "-"?
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0
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78
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December 31, 2024
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How do we make search recognize phone numbers with or without "-"?
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0
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87
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December 31, 2024
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Is it possible to dynamically link to topic?
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3
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270
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November 26, 2024
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Are You Pasting Content from Word Docs into Your Articles? 🤔 Here’s How to Do It Right!
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0
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167
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November 6, 2024
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How can a Knowledge Manager enable AI search features for a specific portal?
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0
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85
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October 23, 2024
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Article Version Limit
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2
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106
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October 23, 2024
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Do Archived Articles Ever Get Deleted?
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0
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64
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October 23, 2024
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Is there a limit to how many bookmarks a user can have in the knowledge console?
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0
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83
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October 23, 2024
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Is there any knowledge training that I can take online?
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0
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97
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October 17, 2024
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Do I need to have access to an eGain system to be able to complete Knowledge Academy?
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0
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76
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October 17, 2024
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Generative AI Courses on eGain U | Did You Know?
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0
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89
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September 17, 2024
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Is there a list that shows which portals each user can access?
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0
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97
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September 17, 2024
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Working of default portal for preview setting
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1
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107
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August 22, 2024
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History of Resolved Suggestions
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1
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175
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July 24, 2024
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