|
Guidance Articles not Appearing in Portal
|
|
1
|
151
|
June 21, 2024
|
|
Sorting the My Work Page
|
|
0
|
151
|
June 20, 2024
|
|
Write Once Publish Everywhere
|
|
0
|
159
|
June 17, 2024
|
|
Best Practice for Migrating Content to Knowledge Console
|
|
0
|
142
|
May 21, 2024
|
|
Embedding Images
|
|
0
|
154
|
May 8, 2024
|
|
Using AI to Author New Content
|
|
0
|
153
|
May 6, 2024
|
|
Offline / mobile version of Knowledge Hub
|
|
3
|
167
|
April 12, 2024
|
|
How is egain Knowledge Hub different from Pega Knowledge and ServiceNow Knowledge module?
|
|
1
|
167
|
March 4, 2024
|
|
Guided help - is there an easy way within eGain to create an advanced/novice version of a case base?
|
|
1
|
189
|
March 4, 2024
|
|
eGain APIs for v17 knowledgebase
|
|
3
|
213
|
February 21, 2024
|
|
How is egain Knowledge Hub different from Confluence?
|
|
1
|
169
|
January 23, 2024
|
|
Portal article link opens in same window behavior
|
|
1
|
139
|
December 27, 2023
|
|
Does the sequence of searchable or autocomplete attributes for portal matter in search result?
|
|
2
|
137
|
August 23, 2023
|
|
Can additional variable passed to WSS session for using in Guided Help?
|
|
1
|
122
|
July 12, 2023
|
|
Assign personalization tags en masse
|
|
1
|
132
|
June 29, 2023
|
|
How to adjust speed of the scrolling announcements for a custom template
|
|
4
|
166
|
June 20, 2023
|
|
Is it possible to embed articles externally (on a login page, for example)?
|
|
1
|
99
|
June 2, 2023
|
|
Impact of moving folders in KB
|
|
1
|
131
|
May 22, 2023
|
|
Can I future publish Knowledge Articles?
|
|
5
|
245
|
May 17, 2023
|
|
How can I use archive settings to future archive during publishing an knowledge article?
|
|
3
|
152
|
May 16, 2023
|
|
Is it possible to remove the feedback/suggestions option on the profile level?
|
|
1
|
131
|
May 1, 2023
|
|
Author Tools - Editing Images
|
|
2
|
134
|
April 7, 2023
|
|
Sub-Topic Filtering Solutions
|
|
1
|
98
|
March 22, 2023
|
|
Editing Built-In Article Types
|
|
3
|
172
|
March 14, 2023
|
|
Description different Topic search settings
|
|
1
|
122
|
December 8, 2022
|
|
The suggested "Did you mean"
|
|
6
|
205
|
November 24, 2022
|
|
Getting X-egain-session dynamically
|
|
3
|
167
|
November 21, 2022
|
|
Attach icon taking time to reflect on reply pane after adding articles which has attachment
|
|
1
|
127
|
November 10, 2022
|
|
Accessing Historical Data
|
|
3
|
153
|
September 13, 2022
|
|
Edit Article Source (HTML) r21
|
|
3
|
152
|
August 25, 2022
|