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Guided help - is there an easy way within eGain to create an advanced/novice version of a case base?
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1
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117
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March 4, 2024
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eGain APIs for v17 knowledgebase
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3
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152
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February 21, 2024
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How is egain Knowledge Hub different from Confluence?
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1
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134
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January 23, 2024
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Portal article link opens in same window behavior
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1
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107
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December 27, 2023
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Does the sequence of searchable or autocomplete attributes for portal matter in search result?
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2
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108
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August 23, 2023
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Federated Search
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1
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102
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July 25, 2023
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Can additional variable passed to WSS session for using in Guided Help?
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1
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91
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July 12, 2023
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Assign personalization tags en masse
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1
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99
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June 29, 2023
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How to adjust speed of the scrolling announcements for a custom template
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4
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137
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June 20, 2023
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Is it possible to embed articles externally (on a login page, for example)?
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1
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91
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June 2, 2023
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Impact of moving folders in KB
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1
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100
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May 22, 2023
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Can I future publish Knowledge Articles?
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5
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169
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May 17, 2023
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How can I use archive settings to future archive during publishing an knowledge article?
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3
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108
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May 16, 2023
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Is it possible to remove the feedback/suggestions option on the profile level?
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1
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103
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May 1, 2023
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Author Tools - Editing Images
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2
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105
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April 7, 2023
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Sub-Topic Filtering Solutions
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1
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77
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March 22, 2023
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Editing Built-In Article Types
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3
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120
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March 14, 2023
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Description different Topic search settings
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1
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91
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December 8, 2022
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The suggested "Did you mean"
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6
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136
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November 24, 2022
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Getting X-egain-session dynamically
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3
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129
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November 21, 2022
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Attach icon taking time to reflect on reply pane after adding articles which has attachment
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1
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103
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November 10, 2022
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Accessing Historical Data
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3
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113
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September 13, 2022
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Edit Article Source (HTML) r21
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3
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111
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August 25, 2022
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Generate Sitemap
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2
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78
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August 18, 2022
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Portal Theme Style/CSS during article Authoring
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6
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166
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July 25, 2022
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Javascript Code in KB Articles
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8
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173
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July 1, 2022
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Linking Macro with external DB
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1
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100
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May 25, 2022
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What is the cause for emails to get skipped?
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2
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111
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April 26, 2022
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ReleaseID on casebase API
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1
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90
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January 18, 2022
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How to Export Knowledge Articles from a case base in Excel or human-readable format?
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3
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136
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December 29, 2021
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