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Generative AI Courses on eGain U | Did You Know?
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0
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233
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September 17, 2024
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Is there a list that shows which portals each user can access?
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0
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171
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September 17, 2024
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Working of default portal for preview setting
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1
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328
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August 22, 2024
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History of Resolved Suggestions
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1
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404
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July 24, 2024
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Reuse custom template
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3
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396
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July 23, 2024
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Ways to Revert a Case Base in KB?
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1
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368
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July 1, 2024
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Guidance Articles not Appearing in Portal
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1
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287
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June 21, 2024
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Sorting the My Work Page
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0
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314
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June 20, 2024
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Write Once Publish Everywhere
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0
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200
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June 17, 2024
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Best Practice for Migrating Content to Knowledge Console
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0
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320
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May 21, 2024
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Embedding Images
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0
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201
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May 8, 2024
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Using AI to Author New Content
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0
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191
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May 6, 2024
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Offline / mobile version of Knowledge Hub
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3
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221
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April 12, 2024
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How is egain Knowledge Hub different from Pega Knowledge and ServiceNow Knowledge module?
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1
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219
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March 4, 2024
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Guided help - is there an easy way within eGain to create an advanced/novice version of a case base?
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1
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433
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March 4, 2024
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eGain APIs for v17 knowledgebase
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3
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412
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February 21, 2024
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How is egain Knowledge Hub different from Confluence?
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1
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301
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January 23, 2024
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Portal article link opens in same window behavior
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1
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179
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December 27, 2023
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Does the sequence of searchable or autocomplete attributes for portal matter in search result?
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2
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411
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August 23, 2023
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Can additional variable passed to WSS session for using in Guided Help?
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1
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166
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July 12, 2023
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Assign personalization tags en masse
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1
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315
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June 29, 2023
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How to adjust speed of the scrolling announcements for a custom template
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4
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238
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June 20, 2023
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Is it possible to embed articles externally (on a login page, for example)?
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1
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275
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June 2, 2023
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Impact of moving folders in KB
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1
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282
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May 22, 2023
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Can I future publish Knowledge Articles?
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5
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539
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May 17, 2023
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How can I use archive settings to future archive during publishing an knowledge article?
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3
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482
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May 16, 2023
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Is it possible to remove the feedback/suggestions option on the profile level?
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1
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183
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May 1, 2023
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Author Tools - Editing Images
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2
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187
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April 7, 2023
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Sub-Topic Filtering Solutions
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1
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162
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March 22, 2023
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Description different Topic search settings
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1
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381
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December 8, 2022
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