What is the current algorithm used for sorting knowledge folder names? Cathay Pacific business users are interested in organizing folder names based on integer values. Specifically, they would like to sort folders in the order of 1, 2, 3, 4, 5, 10, 20, 21, 22, 30, 31, 100, 200, 210, 220, 300 ā¦ etc. We have tested the behavior internally and as per design folders are getting sorted by alphabetically with the below API. $sort attribute is used for sorting response.
/system/ws/v20/kb/folder
Could you advise if this is current API limitation or on any naming conventions or methods that would facilitate this type of sorting? They would like to sort folders in the order of 1, 2, 3, 4, 5, 10, 20, 21, 22, 30, 31, 100, 200, 210, 220, 300