The first Tier of Knowledge Academy does not require that you have access to an eGain system and we recommend it for anyone with a cursory interest in Knowledge. Tiers II & III of the Knowledge Academy do require tasks to be performed within the eGain Knowledge Console in order to complete the final projects, however, there are still some high-level overview courses that cover details around Knowledge and AI that are worth a viewing.
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| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Is there any knowledge training that I can take online? | 0 | 46 | October 17, 2024 | |
| How do I sign up for the Knowledge Academy? | 0 | 37 | October 17, 2024 | |
| Do you have any courses for Generative AI and AssistGPT on eGain University? | 0 | 34 | October 17, 2024 | |
| Generative AI Courses on eGain U | Did You Know? | 0 | 47 | September 17, 2024 | |
| Do I need someone to enroll me in courses on eGain University or do you offer self-enrollment? | 0 | 33 | October 17, 2024 |