Hi Team,
Can we access Knowledge Hub in offline mode? Is Knowledge hub accessible via mobile as an app?
Regards
Hi Sabyasachi,
Can you please clarify if you meant offline as in disconnected from all computers or just available to internal office network?
For the second question, is it about consumer (agents or self-service customers) accessing the content on the portals or authors managing the content on the console?
Regards,
Varun
Hi Varun,
Offline is disconnected from internet. Regarding second question, its agents/self-service customers accessing content via mobile interface.
Regards,
Sabyasachi
Hi Sabyasachi,
Thanks for clarification.
Our expert mentioned that offline mode isn’t available.
Also, portals that render content for knowledge agents and self-service customers are mobile-responsive.
Regards,
Varun