eGain compatible to JAWS “a screen reading tool for the blind

Conversation Hub
1

One of our customer is on version 21.16.4 and they would want to know if our products are compatible to JAWS a screen reading tool for the blind.

2

Hi Juhi, yes, our product is compatible to JAWS screen reading tool. Please find below Accessibility details.

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3

Thank you Varun. Customer has some follow-up questions. Please see below:

  1. Will they need additional licenses?
  2. Will it be cost-effective?
  3. Do they need to be on any specific version?
4

Hi Juhi, please see below response from expert:

  1. If they need JAWS they will need to purchase licenses to use the software: Software for Business – Freedom Scientific eStore
  2. This is a business specific question since it depends on their needs and budget.
  3. eGain has tested (JAWS v 2023.2303.144) so I recommend going with that version