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Happy Knowledge November! Free Udemy Knowledge Academy Course throughout the month
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0
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316
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November 4, 2024
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AI features and their hurdles
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1
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122
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October 31, 2024
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Launching our new KM Community of Practice today at Solve 24!
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2
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139
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October 31, 2024
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ENDED eGain Solve 24 Raffle Contest in Chicago
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69
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926
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October 30, 2024
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Do agents have the ability to block chats from specific customers?
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0
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98
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October 25, 2024
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How do I know if I can trust the instant answer?
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1
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173
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October 23, 2024
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Is there a video that shows what AssistGPT does for Agents?
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0
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102
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October 23, 2024
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Is there a video that shows what AssistGPT does for a Knowledge Author?
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0
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86
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October 23, 2024
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How can a Knowledge Manager enable AI search features for a specific portal?
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0
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84
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October 23, 2024
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Can we update knowledge articles directly based on reports in the Analytics Console?
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0
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116
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October 23, 2024
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Article Version Limit
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2
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106
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October 23, 2024
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Do Archived Articles Ever Get Deleted?
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0
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64
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October 23, 2024
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Is there a limit to how many bookmarks a user can have in the knowledge console?
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0
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81
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October 23, 2024
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Is there any knowledge training that I can take online?
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0
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97
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October 17, 2024
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Do I need to have access to an eGain system to be able to complete Knowledge Academy?
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0
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76
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October 17, 2024
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Do you have any courses for Generative AI and AssistGPT on eGain University?
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0
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71
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October 17, 2024
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Do I need someone to enroll me in courses on eGain University or do you offer self-enrollment?
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0
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68
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October 17, 2024
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How do I sign up for the Knowledge Academy?
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0
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77
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October 17, 2024
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Improving Customer Service with Agent Preferences in eGain's Conversation Hub
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0
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63
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October 17, 2024
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Boosting Agent Efficiency with AssistGPT: Your AI Assistant
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0
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81
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October 17, 2024
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Where Can I Find What's New in eGain?
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0
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116
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October 16, 2024
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What's Happening at Solve '24?
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0
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84
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October 16, 2024
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AI Prompts | Did you know?
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0
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90
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October 16, 2024
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Generative AI Courses on eGain U | Did You Know?
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0
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88
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September 17, 2024
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Is there a list that shows which portals each user can access?
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0
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97
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September 17, 2024
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Working of default portal for preview setting
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1
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106
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August 22, 2024
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Queue status
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0
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132
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March 27, 2023
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AssistGPT enable disable for an individual author
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4
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249
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July 25, 2024
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Assist GPT Prompt Attributes List
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2
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186
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July 25, 2024
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History of Resolved Suggestions
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1
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173
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July 24, 2024
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