Conversation Hub
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
|
Chat Attachment Size
|
|
1 | 101 | November 16, 2022 |
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What eGain dashboard can provide for reporting
|
|
1 | 115 | July 6, 2022 |
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Find Chats which were initiated as Off records
|
|
1 | 99 | May 9, 2022 |
|
Clarification on social channels
|
|
3 | 156 | April 6, 2022 |
|
eGain Messaging Hub Adapter
|
|
1 | 111 | April 6, 2022 |
|
Initiating DM Chat in eGain
|
|
2 | 110 | March 17, 2022 |
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Integrating LinkedIn with eGain Messaging Hub
|
|
1 | 99 | March 10, 2022 |
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Integrating Analytics with DaaS
|
|
2 | 111 | February 25, 2022 |
|
Social Media Channels
|
|
2 | 94 | February 18, 2022 |
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Activities on Social Media Channels
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|
4 | 140 | February 18, 2022 |
|
Email Activities response
|
|
1 | 100 | February 14, 2022 |
|
Email Service
|
|
1 | 104 | February 14, 2022 |
|
Email Setup in eGain
|
|
1 | 115 | January 27, 2022 |
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Live Agent Escalation only for specific clusters
|
|
4 | 137 | November 9, 2021 |
|
Advisor Desktop Reports
|
|
5 | 177 | October 13, 2021 |