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Welcome to eGain Community
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0
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474
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May 5, 2021
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Concurrent User Reports
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3
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411
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June 2, 2026
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Advanced Search/Authoring Console - Adding Searchable Attributes from Properties Pane
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2
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267
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May 20, 2026
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Survey Link in Email
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9
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656
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April 2, 2026
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Assignment task
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1
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396
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February 25, 2026
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Question about accordions in a theme
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1
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408
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February 6, 2026
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Storage - Exceeding limits - Backup options
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1
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383
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January 28, 2026
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Apply custom theme to portal
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4
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466
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December 14, 2025
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How to export a case base for approval for eGain University training?
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4
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497
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November 21, 2025
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How to generate a list of bookmark articles per user
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1
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419
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November 19, 2025
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How to report on total articles published?
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1
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403
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November 7, 2025
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AssistGPT summary answers
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3
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454
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October 1, 2025
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How long does approval usually take for the Knowledge Author final project?
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1
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419
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October 1, 2025
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Federated Search
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1
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553
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July 25, 2023
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Round Robin and maximum load
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3
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443
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August 20, 2025
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How to set up screen names in the advisor Desktop for email replies?
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1
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400
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August 20, 2025
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Create Notifications
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1
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196
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July 30, 2025
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Accessing Portal A from Portal B
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1
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92
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July 30, 2025
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How to give Related cases permissions to a user?
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1
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113
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July 21, 2025
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How Are You Integrating It with eGain for Better KM?
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1
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101
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July 18, 2025
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Email Activities response
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3
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192
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July 18, 2025
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Out Of Office
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2
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102
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July 15, 2025
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How to Connect eGain Chat With Microsoft Power Automate for Post-Chat Workflows?
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1
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102
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July 14, 2025
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Anyone Here Using Generative AI for Customer Support Tasks?
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0
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87
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July 9, 2025
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How to add date creation articles to the KB in real life?
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0
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56
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July 2, 2025
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How to program an auto-acknowlegment just once?
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3
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119
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May 21, 2025
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Guided Help Images
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2
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135
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May 15, 2025
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Bulk emails
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1
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126
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May 7, 2025
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How are Pick and Pull Activities Different
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2
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194
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May 7, 2025
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Outbound Email Workflow Modify Object Pattern Usage
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1
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110
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May 7, 2025
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