|
Alarm notifications to be sent to Supervisors after a certain number of responses sent by the agents
|
|
3
|
185
|
February 10, 2023
|
|
Escaping unsupported characters in custom attributes
|
|
4
|
243
|
February 9, 2023
|
|
SMS Historic Messages
|
|
0
|
95
|
December 15, 2022
|
|
Partner Sandbox
|
|
3
|
176
|
December 9, 2022
|
|
Description different Topic search settings
|
|
1
|
142
|
December 8, 2022
|
|
The suggested "Did you mean"
|
|
6
|
246
|
November 24, 2022
|
|
Getting X-egain-session dynamically
|
|
3
|
191
|
November 21, 2022
|
|
Chat Attachment Size
|
|
1
|
151
|
November 16, 2022
|
|
Attach icon taking time to reflect on reply pane after adding articles which has attachment
|
|
1
|
153
|
November 10, 2022
|
|
Accessing Historical Data
|
|
3
|
178
|
September 13, 2022
|
|
Cisco ECE and MPI support
|
|
1
|
155
|
August 30, 2022
|
|
Edit Article Source (HTML) r21
|
|
3
|
181
|
August 25, 2022
|
|
Generate Sitemap
|
|
2
|
129
|
August 18, 2022
|
|
Custom components gadgets or html
|
|
2
|
191
|
July 27, 2022
|
|
Portal Theme Style/CSS during article Authoring
|
|
6
|
280
|
July 25, 2022
|
|
Compatibility
|
|
4
|
215
|
July 25, 2022
|
|
News feeds in Advisor Desktop
|
|
1
|
143
|
July 20, 2022
|
|
Is HTTP/2 is supported for ECE 12.6?
|
|
1
|
129
|
July 13, 2022
|
|
What eGain dashboard can provide for reporting
|
|
1
|
180
|
July 6, 2022
|
|
Javascript Code in KB Articles
|
|
8
|
323
|
July 1, 2022
|
|
Linking Macro with external DB
|
|
1
|
159
|
May 25, 2022
|
|
Find Chats which were initiated as Off records
|
|
1
|
130
|
May 9, 2022
|
|
What is the cause for emails to get skipped?
|
|
2
|
157
|
April 26, 2022
|
|
Queue visibility in workflow nodes
|
|
1
|
133
|
April 19, 2022
|
|
Clarification on social channels
|
|
3
|
260
|
April 6, 2022
|
|
eGain Messaging Hub Adapter
|
|
1
|
150
|
April 6, 2022
|
|
Initiating DM Chat in eGain
|
|
2
|
156
|
March 17, 2022
|
|
Analytics with Advisor Desktop
|
|
4
|
261
|
March 16, 2022
|
|
Can't Access Econet
|
|
6
|
238
|
March 16, 2022
|
|
Integrating LinkedIn with eGain Messaging Hub
|
|
1
|
153
|
March 10, 2022
|