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Guided help - is there an easy way within eGain to create an advanced/novice version of a case base?
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1
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221
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March 4, 2024
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eGain APIs for v17 knowledgebase
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3
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247
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February 21, 2024
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How long is the "Password is about to expire" time period?
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1
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132
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February 14, 2024
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Impact of Privacy Sandbox on eGain Application
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1
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147
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February 6, 2024
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How is egain Knowledge Hub different from Confluence?
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1
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196
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January 23, 2024
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Portal article link opens in same window behavior
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1
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154
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December 27, 2023
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Redirection Email Addresses
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1
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152
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November 17, 2023
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Google Review Integration
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1
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161
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November 14, 2023
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Reporting on 'Resolution Code' and Category
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2
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192
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November 4, 2023
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Does the sequence of searchable or autocomplete attributes for portal matter in search result?
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2
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172
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August 23, 2023
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Can additional variable passed to WSS session for using in Guided Help?
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1
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135
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July 12, 2023
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Assign personalization tags en masse
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1
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177
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June 29, 2023
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How to adjust speed of the scrolling announcements for a custom template
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4
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191
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June 20, 2023
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Is it possible to embed articles externally (on a login page, for example)?
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1
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120
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June 2, 2023
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Chatbot health check monitors
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0
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111
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May 24, 2023
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Impact of moving folders in KB
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1
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145
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May 22, 2023
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Can I future publish Knowledge Articles?
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5
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278
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May 17, 2023
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How can I use archive settings to future archive during publishing an knowledge article?
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3
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199
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May 16, 2023
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Botmaster: Licensing Question
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2
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178
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May 15, 2023
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Botmaster : Transcript Questions
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2
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176
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May 11, 2023
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Is it possible to remove the feedback/suggestions option on the profile level?
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1
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150
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May 1, 2023
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Author Tools - Editing Images
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2
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155
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April 7, 2023
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Storage breakdown - What is included in other?
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1
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135
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April 5, 2023
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Remove Java 8 from Services server
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2
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185
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April 3, 2023
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User attributes deprecated for ECE and SPLUS
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1
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135
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March 28, 2023
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Sub-Topic Filtering Solutions
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1
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109
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March 22, 2023
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Editing Built-In Article Types
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3
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205
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March 14, 2023
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Need information on APIs limits
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1
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164
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March 10, 2023
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Generate list of Departments Shared articles
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2
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232
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February 28, 2023
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Is it possible to define the max queue depth as an amount of time, rather than volume
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1
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124
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February 22, 2023
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