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Integrating Analytics with DaaS
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2
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183
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February 25, 2022
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Social Media Channels
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2
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152
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February 18, 2022
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Activities on Social Media Channels
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4
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216
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February 18, 2022
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Email Service
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1
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153
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February 14, 2022
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User Properties report in Analytics
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4
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268
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February 4, 2022
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Email Setup in eGain
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1
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157
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January 27, 2022
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Permissions Scratchpad in Advisor Desktop
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7
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270
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January 20, 2022
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ReleaseID on casebase API
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1
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143
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January 18, 2022
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How to Export Knowledge Articles from a case base in Excel or human-readable format?
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3
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265
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December 29, 2021
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How to change access tag link from one portal to another?
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1
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171
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December 9, 2021
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Removing articles from Portal, but not remove from KB
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1
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173
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December 9, 2021
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Auditing Users Actions in eGain
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2
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214
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December 7, 2021
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Customer's Facebook Handle
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6
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270
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November 26, 2021
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How to fetch all registered customer details on admin backend
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6
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276
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November 18, 2021
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Change From Address in Email Workflow
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3
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227
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November 18, 2021
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Live Agent Escalation only for specific clusters
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4
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207
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November 9, 2021
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Integration in eGain
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5
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293
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November 8, 2021
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Advisor Desktop Reports
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5
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280
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October 13, 2021
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eGain 21 Webinar Series, starting Sep 8, 2021
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1
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193
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October 12, 2021
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Email activities
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6
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279
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September 28, 2021
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ReleaseID on casebase API
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1
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151
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September 26, 2021
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SSO in eGain cloud using SAML2.0
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2
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190
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September 25, 2021
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Does Egain support SQL Server 2017
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5
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236
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September 23, 2021
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Chat auto-Answer/Accept on ECE 12.5 and PCCE 12.5
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3
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246
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September 14, 2021
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Branch Rules Syntax Question
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3
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210
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August 18, 2021
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Starting Chats with Guided Help
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3
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197
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August 2, 2021
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Feedback Option in Silver Template
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1
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91
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July 15, 2021
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